Overview: What is Trezor® Wallet and the login flow?

Trezor® is a hardware wallet designed to keep your crypto private keys offline. A typical Trezor® login involves connecting your Trezor® Hardware Wallet to your computer, launching the Trezor Suite App (or web wallet at trezor.io/start), and approving access on the device screen. The Suite acts as the user interface, while Trezor Bridge enables browser-to-device communication.

Steps: Trezor® Wallet Login (quick)

  1. Go to trezor.io/start and download Trezor® Suite or open the web Suite.
  2. Install Trezor Bridge if prompted — this facilitates USB communication.
  3. Connect your Trezor® Hardware Wallet via USB (or USB-C) and enter your PIN on the device screen.
  4. Open Trezor® Suite and follow prompts to unlock your wallet — approve actions on the device.
  5. If your device is new or reset, restore using your recovery seed (see Recovery section below).

Trezor® Suite, Bridge & Downloads

Download the official apps only from trezor.io/start. Trezor Suite Download provides the desktop or web client; Trezor Bridge Download is small but essential when using browsers that don't support direct USB. Avoid third-party installers and always verify signatures when available.

Troubleshooting: Trezor® Login Not Working

  • Error Connecting Trezor Account: Try a different USB cable or port; enable Bridge; restart Suite and the device.
  • Trezor® Suite App Not Working: Update the app, clear cache, or reinstall from official site.
  • Can't verify Trezor® Wallet: Ensure firmware is up to date and that you're using the official Suite or bridge.
  • Unable to login / Unable to connect: Temporarily disable browser extensions that block USB (e.g., privacy extensions) and retry.
  • Trezor® 2FA reset: Trezor® itself doesn't manage 2FA for external services — use recovery seed to regain access to accounts tied to device-based keys, and consult service-specific 2FA recovery flows.

Account Recovery & Security

If you lose access, Trezor® Account Recovery depends on your recovery seed (usually 12–24 words). Never enter your seed into any app or website — use the device's built-in recovery process only. If you suspect compromise, move funds to a new hardware wallet created from a new seed.

Where to get help

If problems persist, consult the Trezor® Help Center at the official site for guided support articles, firmware checks, and contact options.

FAQ

Q: Why won't my Trezor® connect?
A: Faulty cable/port, outdated Bridge, or blocked browser permission — try alternatives and reinstall Bridge.
Q: Can I login without Trezor® Suite?
A: You can use the web Suite at trezor.io/start or compatible third-party wallets, but Suite is recommended for updates and security checks.
Q: I forgot my PIN — now what?
A: Repeated wrong PIN entries wipe device; recover funds with your seed on a new Trezor® or compatible wallet.
Q: Is Trezor® Bridge necessary?
A: For many browsers yes — Bridge creates a secure channel between Suite and device.
Q: How do I reset 2FA associated with my Trezor®?
A: 2FA reset depends on the external service; use recovery procedures for that service and your Trezor® seed if you used hardware-based 2FA keys.
Q: Where can I download official software?
A: Always use trezor.io/start — never third-party mirrors.